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homesupportknowledge base  
 

KNOWLEDGE BASE


We are constantly trying to make DotHost Solutions the most user-friendly web hosting service available. We understand that many users are new to web hosting and require a more in-depth walkthrough, and so we've made our knowledge base very easy to follow & understand.

Our extensive knowledge base is comprised of articles, tutorials & tips to help you get started easily and quickly with your web hosting service. Choose any category below for a list of topics in that specific area.

Getting Started
  1. Overview
  2. Setting Up/Transferring Your Domain
  3. Setting Up Email
  4. Publishing Your Site
  5. Microsoft® FrontPage® users
  6. Changing Your Password

Account Management
  1. New Users Guide to Managing Your Account(s)
  2. Site Administrator Manual
  3. User Administrator Manual
  4. Upgrading/Downgrading Your Account

Billing
  1. Using the Billing & Support Panel
  2. Canceling your Account
  3. Making Invoice Payments
  4. PayPal Payments
  5. Receiving your 30-day Money Back Guarantee
  6. Updating your Credit Card information

Domain/DNS Information
  1. DNS/Nameserver Info
  2. Transferring Your Domain to DotHost
  3. Domain Renewals
  4. Updating WHOIS Info

Email Management
  1. Auto-Responders
  2. Email Aliases/Forwarding
  3. Mailing Lists
  4. Microsoft Outlook
  5. Microsoft Outlook Express
  6. Netscape
  7. Retrieving you Email
  8. Setting up your Email
  9. Spam Filtering
  10. Web-Based Email

Publishing/FTP
  1. File Manager
  2. FTP (File Transfer Protocal)
  3. Microsoft® FrontPage®
  4. Replacing the Under Construction Page
  5. Website Graphics Problems

Programming
  1. Overview
  2. Custom Error Pages
  3. Paths to Date, Mail, Perl

Technical/Troubleshooting
  1. My image(s) won't load
  2. My script(s) aren't working
  3. I can receive, but not send email